Help Center

We ship within 2 to 3 business days of the order being placed.

For international orders it normally takes at least 14-21 working days to arrive. However – sometimes delays are possible due the postal system and we can’t be responsible for such delays as we ship promptly and provide correct and full tracking info. If for some reason your order delays more than normal – please, inform us and be more - patient cause it will arrive as all other orders.

We ship only via BG POST (Bulgarian posts). All orders ship as Priority mail. We consider Saturdays and Sundays as non-working days. Also, you should take in account time-difference for overseas orders.

You can find our refund policy HERE

You will be sent a receipt for your order by email after payment is made. You will also receive a confirmation email with a tracking number once your item has been shipped.